We send a series of surveys on behalf of client teams. We need help to help craft the content of the surveys and assist with the data analysis of the surveys. Need to be comfortable running SQL queries and have some experience with SQL. Ability to create and analyze the surveys.
Do you have a passion for using data to improve large-scale, international programs? Do you love crafting just the right survey questions to understand customer trends and behaviors? If the answer is yes, you might be a candidate for the Survey Analyst role on the Insider Marketing team.
The Insider Program is a global community of creatives, students, developers, and IT professionals who test pre-release software. The Insider Marketing team’s goal is to engage Insiders and increase enrollment in the program. The marketing team is looking for a Survey Analyst to create surveys and analyze the results to support data-driven decision-making across all team efforts.
•Prioritize tasks and manage our 3 off shore team members with input from stakeholders:
•Create, analyze, and send surveys (3-4 per month)
•Pull email send lists (ad hoc requests)
•Maintain our SQL based Insider database
•Develop processes that can be replicated by the off shore team to ensure high quality deliverables
•End-to-end thinker, clear vision and understanding of how data will be used and interpreted
•Analytical, ability to identify and think through potential risks
•Fastidious attention to detail
•Strong and timely communicator (written and verbal)
•Solutions oriented, isolates problems and proposes potential solutions
•Ability to coordinate multiple projects and tasks simultaneously
•5+ years’ experience with survey writing, SQL, and strong data analysis experience (maintaining a SQL database and creating queries)
•Strong communication skills
•Strong time management skills
•Programming background a plus