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Customer Service Rep

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AQUENT is expanding its presence in Louisville, Kentucky!

For nearly 30 years, Aquent has been a specialized provider of contract talent in the marketing, creative and digital space. We work with the top companies in the world and are currently looking for specific expertise to support today's biggest brands.

Are you a rockstar Customer Service Representative ready to take your career to the next level?

We are seeking Customer Service Representatives to work in an extremely corporate environment.

In this role, you will answer incoming calls and process orders. All calls are business to business transactions with small, medium, and/or large companies. Great interpersonal skills with an understanding that the customer is your greatest asset will be the mindset of qualified individuals we want to talk to about this role.

Being a team player is essential in a role of this kind as you work alongside 10 plus like minded and skilled individuals on a daily basis to handle customer inquiries from both internal and external sources.

What it takes to be successful in this role:
Strong computer skills including Microsoft Office Skills (Microsoft Word, Excel, Outlook)
Ability to Multi-Task and exercise accuracy despite interruptions
High-Level Follow-Up and Problem Resolutions Abilities
At least 3 years of customer centered experience
A High Degree of Professionalism
High School Diploma or Equivalent

The skills we'd love to see on your resume: (BONUS POINTS)
Bachelor's Degree
Previous Professional Office Experience

This isn't your typical call center. You'll be seated in a professional environment that will allow you an opportunity to truly learn and grow within a great industry. Aquent specializes in contract staffing. This allows you to gain a strong understanding of the company and scope of work before joining the team in a permanent opportunity. This is a model our client's and Talent alike have grown to love.

Competitive Hourly Wage
W2 Employment with Weekly Pay
Direct Deposit
Multiple Medical Plans to Choose from
Flexible Spending Accounts
Dependent Eligibility
Employee Discounts and Perks

*While on an active assignment

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