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Creative Services Manager

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Amazing opportunity to join on of the best places to work in Oregon as a Creative Services Manager. If you've had a successful career on both the agency and client side and found your sweet spot a number of years ago and now you’re all about orchestrating productivity, negotiating with stakeholders and moving quality work through the creative funnel, this role is for you. You enjoy developing processes and procedures and vendor relationships that enable creativity to thrive but that also ensure a productive shop. Spreadsheets and tracking software are your friends.

This position requires strong leadership experience, project management skills, and an understanding of the creative process. Candidate has a minimum of 10 years of agency experience or has worked in a similar role within a corporation. The candidate must show strong team leadership, be a competent decision maker, manage internal and external resources to complete projects, and effectively communicate with all stakeholders. This position will oversee workflow for environmental graphics, print and digital production and multi-faceted communication projects. This lead role will be required to manage client expectations and ensure that projects flow smoothly from concept to completion within the department.

Actively learns, demonstrates and fosters the unmatched corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate.

RESPONSIBILITIES

  • As initial point of contact, work with stakeholders to establish priorities and allocate resources, directs workflow on all creative projects from concept to project completion and establishing general timelines
  • Manage Creative Services team consisting of designer, writers and production specialists and oversee assignment of Creative Strategies resources including Creative Services team and external resources, including freelancers and agencies
  • Represent Creative Strategies on Enterprise-wide projects, define size/scope of job and identify need for resources
  • Generate traffic and project management reports using select software and forecasting programs and conduct regular status meetings
  • Report to Creative Strategies leadership team with monthly project calendar and maintain communications with Creative Strategies leadership and other key stakeholders to ensure accountability on all projects
  • Develop processes to improve efficiencies within the Creative Strategies Group and establish bank wide policies
  • Manage external vendor relationships including contract negotiations, associated budgets, executing project briefs/proposals and critical reviews


  • QUALIFICATIONS
  • A minimum of 10 years experience as a Studio Manager, Creative Services Manager, or Creative Operations Manager or a role similarly focused on overseeing the operations of a creative team.
  • Candidates with a background as a Director are highly desired
  • Experience managing both the creative workflow process, creative team and sourcing outside talent/vendors to augment on-staff resources
  • Demonstrated experience negotiating requirements or project priority among multiple, competing stakeholders
  • Solid process and people management skills
  • Strong sense of urgency combined with close attention to detail
  • Strong working knowledge of design, brand development and the creative process is essential
  • Ability to develop, implement, and maintain standards
  • Demonstrate ability as both a self-managed planner and a hands-on achiever
  • Multi-tasking and problem solving skills to effectively manage people and projects with strained and similar deadlines
  • Proficient in MS Office
  • Familiar with Creative Resource management applications


  • If this sounds the perfect job for you, apply now!

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