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Creative Project Manager

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Working closely with in-house marketing and creative staffs, this position is responsible for ensuring that various types of internal and external marketing communications are created, produced and distributed in a timely manner. As a member of the creative team, the Project Manager has an initial consultative role in terms of identifying the customer’s needs and in managing expectations in terms of estimated turnaround time and costs. The consultative nature of this position is enabled by the Project Managers core competencies in marketing communications strategy and in building and maintaining strong relationships with internal clients. Importantly, the Project Manager must keep all incoming requests within the larger context of what is most appropriate for the intended audiences(s) as well as determine how any new requests might be addressed with existing solutions to ensure cost-effectiveness. The impact of this position is in ensuring effective and efficient delivery of consistent and respectful communication to the various audiences, in keeping with overall brand standards so that all efforts help improve the company’s ability to stand out in the marketplace.


• Manage all assigned projects from beginning to end through established workflow processes

• Develop project estimates and timelines for all projects

• Primary point of contact for client and creative team on all assigned projects

• Seek consultation, when needed, with internal and external partners/vendors to inform the project team and the client with information needed to make decisions on project direction

• Track and report estimated vs. actual costs

• Track schedules to ensure on-time delivery

• Utilize schedule management to foster collaboration between writers and designers as projects require

• Help writing and design team members prioritize projects in queue

• Keep project status reporting tool updated in real time

• Coordinate with external production vendors to ensure the end creative product will meet production specifications

• Specific knowledge of Direct Mail and Email Marketing is required.

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