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Copy Editor

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10–month assignment on-site at client location.

Project Overview:
You will be working with a Help Solutions team to update help center articles. The assignment includes basic HTML coding, addressing article feedback, and working on content audits. You’ll help make sure the content follows content guidelines to ensure the articles are easy to read.

Overall Responsibilities:
- Code articles for product launches or feature updates.
- Make final edits to articles to ensure they follow quality guidelines.
- Proofread and fact check content.
- Help prepare draft documents for major launches.
- Help address feedback from users and internal stakeholders to update content.
- Assist the Help Solutions team in triaging and assigning requests for new content.
- Help review scaled email content to ensure a consistent voice across support content.

Required Skills:
- Bachelor's degree or equivalent practical experience in writing or editing related field
- 2+ years experience in content editing
- Ability to work collaboratively and cross-functionally
- Basic knowledge of HTML and content management systems

Nice to Have Skills/Not Required:
3 years of experience editing or proofreading online help content, such as product tutorials or user manuals
Experience writing and/or editing for mobile-first platforms, products, or websites
Familiarity with iOS and Android platforms
Experience working in one or more foreign languages

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