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Content editor/ Fluent Spanish

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We’re looking for someone who is fluent in Spanish and is an experienced project manager with an editor’s eye for details. The ideal candidate has worked in Verizon Wireless Customer Service or Retail for a minimum of two years and has extensive experience with web technology and architecture.

Responsibilities

Project Management – 50%
• Schedule, coordinate and track simulator and emulator development
• Collaborate with multiple vendors and internal teams to including Multicultural, Legal, Customer Service, and Go To Market teams to develop Spanish language simulators and emulators as part of the content development process
• Communicate project status and successful launches to key stakeholders
• Maintain a highly detailed log of all development activities
• Manage a schedule for content development
• Facilitate meetings with key Multicultural Team stakeholders
• Document and manage tactical process documents
• Assist with other project tasks as needed

Content Data File Management – 50%
• Oversee complex data file transfers, uploads and testing in the CMS
• Coordinate the Spanish translation of source files in English for both on screen and instructional text and product descriptions
• Troubleshoot file errors and resolve with vendors
• Manage and edit CMS abstracts and metadata for Search optimization
• Lead QA, UAT and trouble ticket resolution for simulators
• Perform audits
• Assemble data from diverse sources to assist with general reporting and trend analysis
• Create tracking spreadsheet for each simulator to promote cross-functional content utilization

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