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Content Writer

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Assignment with potential for extension or perm with Fortune 500 software company! 

**Position can sit in either San Diego or Tucson, AZ

Responsibilities

  • Write clear and engaging Help content for web, desktop and mobile applications
  • Work closely with internal business stakeholders, researchers, designers, and product owners to understand key customer needs, set content goals, and iterate until those goals are met
  • Partners with other writers to leverage, share ideas and make recommendations that apply across multiple channels or platforms
  • For your writing projects, lead the content design process, drive decisions, create schedules and track issues
  • Validate your deliverables by performing content reviews, observing usability testing and responding to customer feedback
  • Frequently use data to derive customer insights that will help us solve our biggest customer problems
  • Innovate and explore creative ideas on improving the content experience

Skills and Qualifications

  • Bachelor's degree in English, Journalism or equivalent experience
  • Extensive writing and/or content development experience
  • Excellent written and verbal communication skills, including mastery of English language, grammar, structure and punctuation
  • A proven track record on projects that translate complex concepts into concise and easy-to-understand articles
  • Ability to use an engaging, conversational tone to give your audience confidence in their ability to perform tasks and the feeling that you care
  • Superior organizational and time-management skills; demonstrated effectiveness managing multiple priorities and deadlines
  • Strong project management skills; ability to function as a detail-oriented project leader as well as individual contributor
  • Understands how to enter and correct HTML code
  • Experience writing scripts for short instructional videos or tutorials
  • Team player – willing and able to pitch in whenever and wherever needed, “can-do” attitude
  • Thrives in an ever-changing environment

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