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Content Writer

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We are seeking a Content Writer to join their team!

Do you love magical experiences? Are you energized by the delightful surprises you encounter when the gadgets in your world make things easier and more fun for you? Do you wish your computers, phone, and TV could understand you in new ways? We’re looking for a creative person to join us in the ongoing care and curating one of our most innovative programs.

The ideal candidate is exceptionally creative and passionate about technology. You thrive in collaborative cultures, yet are also disciplined, organized, able to deal with high volume requests, and successful with tight deadlines. As a writer, you are analytical with a rich understanding of how language and dialogue work. You thrive when writing deep in character and have an intuitive grasp of working within creative boundaries. You are excited to be involved in fresh innovations and passionately believe in ensuring the highest quality content throughout every experience.


Responsibilities
• Analyze, interpret and evaluate data around language and dialogue
• Ensure logical, intelligent mapping from query sets to responses and testing for relevance
• Write creative and innovative content designed to engage and delight customers
• Identify opportunities for content improvements, additions, and innovations and effectively pitch those ideas to the team and stakeholders
• Partner with team members and stakeholders to continue to shape and evolve the customer experience
50% of the position will be evaluating responses to queries for relevancy, and the other 50% of the role is creative writing for our voice recognition technology.

Requirements

• Experience in character development and writing dialogue
• Confidence working in technical environments, in technical systems & processes
• Background in creative writing
• Ability to succeed with both repetitive tasks and diverse projects
• BA degree in Journalism, English, Communications, Creative Writing or comparable creative area

Additional Experience
• Natural and inquisitive passion for modern, cutting-edge technology
• Experience writing for artistic or entertainment mediums a plus
• Very keen eye for excellence in creating and delivering content
• Creative problem solving skills
• Experience with using content management systems and data analysis tools

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