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Content Writer / Community Manager - Internal Communications

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An internal communications team at a F100 company is looking for a content writer/community manager with experience managing sensitive communication and providing strong client services to internal employees and SMEs.

In this role you will:
-Be responsible for planning, writing, editing, coordinating and publishing a variety of complex and/or sensitive communications to support the achievement of business goals and maintain/improve the company's image, often in conjunction with other communicators.
-Consult with business unit managers to develop communication goals, objectives and plans to best communicate management's position or message.
Identifies communications opportunities and the design/medium/channels for execution.
-Analyze information regarding team member or public opinion and recommends organizational position to management.
-Position may include responsibility for communications strategy for a large site or small business unit; conducting civic and community relations activities; developing website strategy including look and content; managing moderately complex vendor relationships; serving as designated spokesperson on a variety of issues

Requirement:
-4+ years communications experience in related environment or customer service support or online community forums.

Moderate comments and activity on Team Moments (social), Teamworks, and Idea Builder (ideation platform) to provide 24x7 coverage of the platforms. Community Management responsibilities for target communities and articles.

East Coast hours can range from:
5:00AM-12PM*
*as early as 3:00AM
M-F, Sat/Sunday
Hours: 20-40hours/week

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