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Content Strategist

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CONTENT STRATEGIST

START DATE: ASAP

CONTRACT: 1 YEAR

LOCATION: SEATTLE, WA

PAY:  DOE

** A FORTUNE 500 TRAVEL COMPANY IS LOOKING FOR AN EXCEPTIONAL CONTENT STRATEGIST! **

 

JOB DESCRIPTION:

  • Dig into user research to identify content needs and gaps across multiple stages of the user journey
  • Assess competitor content and user experiences for content coverage, quality, gaps, and emerging content trends
  • Conceptualize usable, creative ways to integrate original, licensed, and user-generated content into the user experience to meet user needs
  • Communicate your findings, recommendations, and content specifications through deliverables such as content matrices, user scenarios, presentation decks, comps, prototypes, and style guides
  • Define standards for content quality, relevance, user feedback, consistency, delightfulness and uniqueness and design solutions to ensure content meets those standard
  • Collaborate with Brand teams to craft voice and tone and implement style guides
  • Work collaboratively within a team made up of product managers, engineers and fellow UXers to conceptualize content-focused experiences
  • Describe and present your methods, explorations, and rationale along with a recommendation to peers, team partners, business partners, and UX leadership
  • Advocate for the content strategy practice within your immediate team and in the organization at large


MUST HAVE:

  • Understanding of the development, sourcing and governance of both structured and unstructured content types
  • Knowledge of mobile first and responsive content strategies
  • Experience with large enterprise web sites or applications, especially transaction-focused interfaces and consumer-facing content
  • Experience in writing and revising content for the user interface
  • Experience in localization workflows and writing for a global audience
  • Experience with the UX lexicon and working in the UX design process
  • Understanding of SEM and SEO practices
  • Strong communication and facilitation skills that encourage both ideation and collaboration
  • Bachelor’s degree in a field such as English, Communications, Linguistics, Journalism, HCI, Design

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