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Content Strategist / Writer (Rhode Island) 20041-1

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Content Strategist Writer:

This is a Sr. Level Content Strategist/Writer position.

Looking for individual who is capable of looking at the big picture, strategize, oversee a team and perform duties (hands-on), as well.

FOCUS: Service related documents. Deal with customer service correspondence documents.
Please keep FOCUS in mind when speaking and submitting candidates.

Role Specifics for Content Strategist:
The content strategist works as part of the Insurance Firm Simplify Customer Correspondence program. Must work closely with designers, project managers and business groups to: Gather business and technical requirements; Analyze user and business needs Define user requirements; Inventory and analyze existing content; Write, edit, and proof content Develop and modify standards and guidelines. In addition, the content strategist works closely with business partners to consult on long-term and short-term online content strategies.

The responsibilities of the content strategist range from the highly tactical (sometimes making minor content corrections or updates) to the highly strategic (leading design teams or facilitating sessions with executive staff to discover creative solutions to business problems).

Responsibilities Facilitating user-centered participatory design sessions, Creating content strategies for large projects, Writing, editing, proofing content Developing style guides and standards, Participating in team meetings

Qualifications
3-5 years’ experience working with plain-language writing in interactive design environments as content strategist, copywriter or related position;
Deep familiarity with user-centered design principles;
Superb communication skills: this means the candidate will be able to articulate clearly — verbally (in large group settings as well as one-on-one) and in writing — the primacy of the user-centered design as well as the specific contribution of the content efforts;
Experience creating content strategies and writing copy for public-facing documents;
Expert knowledge of Microsoft Word and comfort with PowerPoint
Basic understanding of templated systems and content management systems.

Skills:
• Plain language writing
• Content Strategy
• Information hierarchy
• Content management
• People management
• Powerpoint
• Experience with document composition software

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