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Content Production & Writing

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The Senior Web Content Writer will be tasked with managing content development across multiple projects in support of internationalization efforts. As such, the writer will be required to work with multiple project teams and manage content deliverables for each project. The ideal candidate must have excellent project management skills and the proven ability to manage multiple deadlines and priorities to consistently meet partner expectations.

Roles/Responsibilities:
• Analyze content for consistency, accuracy, adherence to style and brand standards, and user experience implications.
• Work with internal business and UX teams to produce & write content.
• Support and execute content for website, as well as new products or product enhancements.

Required Experience:
User Experience (UX)
-The ideal candidate has experience as a content production professional within the context of a UX team with an understanding of user-centered design and its methodologies as well as responsive design and ADA compliance.

Content Development
-The ideal candidate for this role has 5 years of prior experience producing web content as well as the proven ability to write and/or edit:
• Online user assistance (help) copy
• User interface copy (including error messages)
• User documentation (user guides, product reference guides, etc.)
• Content for multimedia (scripts for online demos and tutorials, etc.)
• Content for mobile/multiple touch devices

Project Management
The ideal candidate must also have project management experience and the ability to:
• Manage multiple content development projects from initial engagement through completion.
• Work with both internal and external stakeholders to manage content reviews, gather approvals from both business partners and legal, and effectively meet all deadlines.

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