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Content Operations Coordinator

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Aquent is currently seeking several Content Operations Coordinators for a top social media client located in Menlo Park, CA! Content Operations Coordinators will be responsible for ensuring content is published on a timely and accurate basis, in addition to, tracking and driving video assets through the end to end content delivery lifecycle. We are seeking individuals who are passionate about social media video platforms and finding smarter, better, faster ways of getting things done!

Responsibilities:

  • Use internal tools to ingest content and ensure key deadlines are met 
  • Ensure quality of content and troubleshoot issues with internal and external partners 
  • Support content partners with content delivery and ingestion issues 
  • Proactively develop internal documentation and material 
  • Assist in improving operational workflows by identifying challenges and offering solutions

Minimum Qualifications:

  • 1+ years of experience with digital asset management 
  • Customer or partner support experience 
  • Strong verbal and written communication skills. 
  • Excellent analytical skills with a strong attention to detail 
  • Able to organize and complete tasks without heavy management oversight 

Additional Requirements:

  • Passion and experience in the media and/or entertainment industries 
  • Ability to quickly absorb training on product and tool functionality 
  • Strong attention to detail 
  • Comfortable forming repetitive tasks (partner support requests) 
  • Effective written and verbal communication 
  • Experienced social media user on mobile and web 
  • Ability to perform well autonomously 
  • Penchant for web technology (consumer of various web and mobile apps) 
  • Strong interest in quality and user experience 

Education:

BA/BS preferred

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