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Content Operations Associate

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For this position at this very popular streaming video service company you'll be a representative of their Content ID Quality Operations team. You will be responsible for prompt detection and proper resolution of compliance issues and other business processes. You are highly focused and have a strong knowledge of copyright, digital media rights, and internet culture. You are detail-oriented and have strong multi-tasking, analytical & project management skills. You can balance the the requirements we face around the world with the needs of users, partners, and advertisers, while upholding the company’s core values. This contract position will give you exposure to the entire world of this company, including its business model, customer focus, systems and operations.

Responsibilities:
1. Work in daily Content ID quality detection and resolution workflows.
2. Develop a thorough understanding of how Content ID works on this platform
3. Develop a thorough understanding of team policy and demonstrate strong judgment on making difficult decisions and on escalating issues.

Requirements
-BA/BS degree or equivalent with excellent academic record.
-0-1 year of experience internet content
-Strong interest in internet pop culture, and/or gaming required.
-Familiarity with internet technologies and related policy and regulatory environments a plus.
-High degree of initiative and deadline-driven productivity.
-Customer service/client experience preferred.
-Proficiency in a foreign language is a plus, especially in Arabic and Russian

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