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Content Management Specialist

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A global pet food company is looking for a full-time Content Management Specialist for their Packaging Design department.

DUTIES AND RESPONSIBILITIES
• Liaises with internal cross-functional copy sheet SME's and external translators.
• Takes content from multiple cross functional teams and analyzes extensive copy for a high volume of packaging SKUs
• Analyzes patterns within all content (what are current terms vs. unique copy) and organizes copy accordingly in system
• Enters copy into content management system -- organize copy and how translates into a consumer package effectively
• Manages Packaging Content Database; co-admin., coordinates, edits, updates, maintains, archives, troubleshoots
• Recommends copy sheet database improvements and consults with Artwork Manager and IT as requested
• Proofreads copy sheets for consistency, accuracy and in compliance with client's copy sheet quality processes
• Edits copy upon SME department request and in compliance with final approved artwork
• Attends relevant project and process meetings as requested
• Facilitates entire content management processes to ensure accuracy, legal compliance, process efficiency
• Trains copy sheet users on Content Database operations and content responsibilities
• Manages proofreading and content management department processes and recommends solutions
• Creates and maintains content management tutorials

POSITION REQUIREMENTS
• 5 years experience in Content Management position
• Experience analyzing and proofreading extensive lengths of copy in high volume requests
• Experience in data entry with a strong attention to detail
• Advanced experience in database operations for use and maintenance of related and non-relational data systems
• Advanced user of multiple MS Office applications, Lotus Notes and web-based technologies
• CMS experience for external website or internal database preferred
• Strong written and verbal skills with superior knowledge and use of the English language
• Knowledge and use of foreign languages used on client packaging
• Well versed in advertising and marketing principles
• Meticulously organized and remarkably detail oriented
• Expert user and interpreter of information, documentation and tracking
• Self directed and self motivated, with ability to be thorough, ethical and proactive
• Ability to problem solve in a fast-paced environment and be solutions-oriented
• College degree or extensive experience in related field
• A plus if you have experience working with printed materials, including packaging;
• Highly competent in a combined Mac/PC environment; advanced skills with office machines
• Excellent interpersonal skills, including being a team player with multiple departments and personalities
• Ability to enjoy and thrive while working independently most of the time; able to work well with others when needed
• Professional engagement with client contacts; requesting ongoing feedback for personal growth

ONGOING TRAINING REQUIREMENTS
• Researching industry websites and printed publications to develop technical skills and foster professional growth
• Researching industry leading content management software and best practices

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