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Content Evaluation Specialist (QA Associate)

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The Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to updated instructions. The candidate should be professional, work autonomously, navigate effectively through a decision-driven workflow, and be able to track data through Excel. 

Primary Objectives 

Perform quick, visual reviews of print book files based on specifications and training 
Perform repetitive tasks that will require the individual to make judgment-based decisions based on guidelines provided in the standard operating procedures (SOPs) 
Compare each task against specifications outlined in SOPs 
Within general workflow guidelines, work autonomously to meet targets and timelines 
Perform tasks using fair judgment in understanding instructions provided by the Subject Matter Experts, managers, or SOPs 
Effectively communicate questions to Quality Assurance Specialists and Quality Assurance Leads 
Record data based on daily work using Excel 
required skills 
Functioning knowledge of Microsoft systems including: Word, Excel 
Fluent English language skills (spoken and written) 
Ability to meet deadlines in a fast-paced work environment driven by software systems and processes 
Ability to troubleshoot and make visual quick decisions based on training 
Ability to work weekends 

Preferred skills 
Knowledge/experience in publishing industry would be preferred 
Experience in quality assurance 
Experience in tracking data 
Fluent in second language, in addition to fluent English (spoken and written) 
Aptitude to quickly learn new systems and software 
Ability to multi-task and prioritize, with strong organizational and follow-up skills

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