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Content Editor

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Do you have a creative mind as well as a deep understanding of social media and online communities?

The Experiences team is looking for a Community Communications Specialist to shape the editorial voice reaching a broad audience across one of the Company's most exciting portfolios. We want an enthusiastic, highly motivated individual, with a passion for technology and innovation, to join our high performing team.

As Community Communications Specialist, you will ideate and create copy that reflects the cultural values of the Experience team to improve the quality of interactions between users online. You will also curate the editorial vision for our apps and experiences to increase engagement and celebrate the community as a whole.

RESPONSIBILITIES:
The day-to-day tasks of the Community Communications Specialist may vary, but basic responsibilities include:
• Execute against the community strategy/plan against product roadmap
o Represent the community in planning and implementation
o Work from established benchmarks and report on KPI’s to assess effectiveness
o Identify lessons learned and incorporate into future plans
• Ideate and manage both technical and creative copy for different kinds of consumer audiences
• Produce compelling work that resonates with different audiences while adhering to an established tone and voice
• Write and edit for various tools, social media platforms, and other channels
• Contribute to strategic brainstorms, creative development, and program execution

QUALIFICATIONS:
A successful candidate will:
• Be a self-starter and independent contributor with effective follow-through on all initiatives
• Rely on research at data when evaluating strategies, measuring results, and refining plans
• Possess first-hand practical knowledge of social media and web communities with prior experience creating, publishing, and moderating content
• Consistently hit deliverable deadlines at high quality
• Have an eye for detail to spot issues and read between the lines
• Read and process large amounts of information quickly to provide informed recommendations

DESIRED SKILLS AND PLUSES:
• Bachelor’s degree or equivalent work experience in relevant field
• 3-5+ years as a copywriter, editor, or other professional writing experience
• Excellent verbal and written skills to communicate with a variety of internal stakeholders and external users
• Passion for applications and technology to empower every person to achieve more

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