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Content Designer/Strategist

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Our client's team is on a mission to transform the employee experience and enterprise tools. Internal experiences are often overlooked, and employees waste a lot time trying to get things done using poorly designed, antiquated enterprise software. We're passionate about changing that. We’re starting with the needs of our users, simplifying interface designs and using modern web technologies to build impactful internal experiences that reflect how we feel and think about our external products.

We're embarking on a journey to add structure and definition to a huge amount of content in order to make it useful, relevant and to fuel a cohesive and compelling experience for our users.

Role Outline:
- Work closely with product and design teams to help understand and contextualize the role of content across a system and within the enterprise
- Formulate content requirements through analysis of existing content inventory, understanding current and future state requirements in coordination with product and design vision and business objectives
- Help build content models, patterns and taxonomies, add context, understand user needs, and connect to UI requirements
- Design content lifecycle workflows including publication, review and approval cycles, localization needs, content optimization and/or content expiration and archival
- Oversee migration of content, where necessary
- Establish quality and content standards, working within appropriate brand, voice and tone guidelines

Required Skills:
- Relevant experience working with content in the enterprise
- Any experience working with employee or HR related content preferred
- Experience building a strategy and working with a product design team
- Experience with User Experience methodologies and practices preferred
- Bachelor’s degree in a writing-related field or equivalent experience is strongly preferred
- 3-5 years of professional writing experience in an agency-like setting strongly preferred

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