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Content Designer

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Seeking a Content Graphic Designer to work with the Customer Success Practice team to drive the design and development of engaging and innovative content that communicates key messages and information to customers and internal audiences. The biggest impact will come from someone who has extensive experience translating concepts, ideas, and information into highly engaging illustrations and communications materials.

Responsibilities:

  • Content design and development for programs and initiatives spearheaded by the Customer Success Practice team
  • Translate concepts, ideas, and detailed information into well-crafted, concise, and engaging written and visual content that effectively communicates key messages to stakeholders of various levels and diverse backgrounds
  • Build a variety of illustrations and communications materials, including newsletters, project updates, infographics, training materials, journey maps, and presentation templates

Requirements:

  • Minimum commitment of 6 months, approximately 20-30 hours/week
  • At least 2 years of presentation design experience in a corporate setting (must have worked with other tech companies)  
  • Demonstrated experience as a designer and communicator, translating concepts and ideas into written and visual content that is engaging, on-message, and tailored to specific audiences
  • Exceptional verbal and written communication skills, including ability to understand technical and non-technical information
  • Extraordinary attention to detail, balanced with the ability to absorb and understand large amounts of information
  • Highly creative self-starter who can work with minimum direction
  • Ability to work on multiple projects simultaneously and prioritize effectively to meet deadlines
  • Experience in Microsoft PowerPoint and Adobe Creative Suite is required
  • Plus: Experience in Illustrator

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