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Content Coordinator - Webs

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Our client's website program is seeking a Content Coordinator for a short term contract. In this position, you will be responsible for managing content workflows in support of cloud computing. A successful candidate will be well organized and metrics-driven, with a strong bias for action and ability to support content management by interfacing with multiple web services teams. This role will have daily contact with various website team, and will handle uploading, troubleshooting, and processing content through internal enterprise and content management system (CMS).

Responsibilities
•Overseeing and tracking day-to-day web content creation workflows, ensuring processes are documented, efficient, streamlined, and that web pages are produced at the highest quality.
•Editing and maintaining existing webpage content and images from all client service teams to effectively communicate information to internal and external audiences.
•Working with various business groups to gather all relevant content for the creation of new webpages.
•Establishing priorities, identifying and communicating risks and mitigation plans in collaboration with stakeholders; adhering to program milestones and completion dates.
•Maintaining records of day-to-day work by updating trackers to reflect progress.
•Partnering with QA engineers for functional testing of content when required.
•Ability to work closely and effectively communicate with remote colleagues.
•Ensuring regular communications with internal stakeholders.
•Troubleshooting errors on page using a variety of tools.
•Understanding and following industry trends and best practices for the web.

Basic Qualifications
· College education in any discipline, Diploma holders will also be considered.
· Demonstrated ability to manage priorities in a high-volume, fast-paced environment.
· Ability to switch from one focus to another depending on what is priority for the business or team at any particular time.
· Excellent organizational and interpersonal skills with an ability to determine an appropriate level of detail given project milestones.
· Exemplary verbal and written communication skills – ability to communicate with internal/external stakeholders clearly and concisely.
· Strong attention to detail and ability to audit own work as well as other others.
· Previous experience with web publishing tools and the ability to learn our in-house tools quickly.

Preferred Qualifications (nice to have but not mandatory)
· Previous experience of an enterprises-scale web content management platform such as Magnolia.
· Experience of content creation and/or project management.
· Previous experience with process documentation.
· Fluency in Excel, Word and SharePoint.
· Experience in report writing.

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