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Content Analyst

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Description

The business-to-business division, serves organizations of 20 or more employees all the way up to the Fortune 1000, including global businesses, local, state and federal government, healthcare organizations and educational institutions. 
As a member of the Content Management team, you will be part of the e-commerce organization, and will contribute directly to driving profitable sales. As a Content Specialist you will ensure our customers have a positive online experience by working to continually add to and improve our online product content using business sense to make recommendations to product hierarchy structures, keywords and search functionality on our B2B website. To ensure best-in-class online product presentation, you will also work closely & directly with the Category Managers and the Key Suppliers who support these categories. 

Responsibilities: 

• Support product content for all products on website- this includes daily population of product and continual improvement of existing products within your assigned category 
• Support and publish on-time and best in class website product content to coincide with product launches, catalogs, flyers and online product promotions 
• Maintain product hierarchies, product attributes, cross-sell opportunities, keywords and more 
• Partner with Global Content, Merchandising, Assortment Management, Marketing, and Product Vendors to gain product knowledge and improve site content 
• Work with Marketing, Merchandising, and Vendors to support online programs 
• Become a Subject Matter Expert in your category for content 
• Deliver periodic and ad hoc reports for your category 
• Identify opportunities to improve our website usability 
• Act as a point person for other teams regarding content issues, customer specific questions, and ad hoc reporting needs 

Qualifications 

Basic: 
• Bachelor’s Degree required 
• Solid working knowledge of Microsoft Office, especially Access and Excel 
• Outstanding written and verbal communication, and interpersonal skills 

Preferred: 
• Experience with web content and Content Management Systems 
• Strong analytical skills and problem solving abilities, creative thinker, detail oriented and intrinsically motivated
• Ability to handle multiple projects and tasks, prioritize workload, and deliver on-time 
• Merchandising, marketing or business management background preferred 
• Experience with HTML

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