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Compliance Project Manager

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Our luxury financial service Fortune 500 client, who was named 62nd Best Company to work for, is in need of a contract/freelance Compliance Project Manager to be responsible for managing a Compliance-Related Corrective Action Project for Business Gold Rewards (BGR) Employee Cards. This role has excellent flexibility in that it is part-time (10 - 25hours per week) for approx. 5 months), onsite NYC (downtown).

Key responsibilities include:
• Currently, there is incorrect information included in collateral, direct, online, email channels pertaining to the Business Gold Rewards (BGR) Employee Cards. Therefore, corrective action and review needs to take place to identify and correct the product information, benefits, rewards, etc.
• This role will identify where changes need to be made and work with Marketing partners to make updates and develop customer remediation plan and get alignment from governance partners (Legal, Compliance, Ops Risk, etc.)
• Oversee execution of remediation plan, evaluate current process; identify process improvements and controls between Product Management and Marketing to ensure flawless marketing execution
• Partner with Technology to identify population of impacted customers
• Manage documentation of entire project and all required approvals

Qualifications:
• The client shares they required someone with very strong project management skills who is extremely detail oriented and comfortable dealing with tech teams. There won’t be a “Tech Build” to oversee, but this project will involve working with Tech Partners to identify the impacted credit card customer population.
• Exceptional project management skills and ability to drive results
• Strong oral and written communication skills
• Detail oriented and analytical
• Experience working on a cross-functional team and proven influence management skills
• Experience working with Tech teams and writing business requirements
• A can-do attitude and tenacity to overcome any roadblocks

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