These job descriptions are examples. Looking for work?

Find JobsFind Jobs

Community Specialist

0 people like this description

Represent this very popular tech company by actively driving, growing and managing a product community, building healthy relationships with community power users and influencers, and engaging directly with users, online and offline. Evangelize products and educate users via forums, blogs, social media, events, webinars and other external communications channels. Use qualitative feedback to identify key trends and insights in user needs and communicate them. Champion recommendations for product or process changes. Lead new innovations in community programs, including process improvements, best practice sharing and measuring and driving community health metrics. Develop, own and execute community strategy for your product team.

You will be expected to work independently to manage various social channels, participate in events to meet with the community, and actively work with meetup and other groups in the community. The ideal candidate will have a passion for new products technologies as demonstrated by hands-on usage of leading-edge products and sharing your experience on various social channels.

Responsibilities:
-Own and manage all projects official social accounts - FB, Twitter, blogs
-Maintain a steady pipeline of social announcements by working with internal teams to identify content
-Help define the “social strategy” and define and establish new social channels to execute the strategy
-Work with internal teams such as legal, PR and marketing for review and approval of all messages
-Grow our social following
-Work with developer groups and meetups
-Attend events and meetups as needed
-Maintain good relationships with our developer community by engaging and monitoring social connections/posts

Requirements
-Bachelor’s degree or equivalent work experience
-5+ years relevant experience
-Existing strong presence on social media talking about technology (5+ years)
-Excellent creative writing and verbal communication skills
-Experience with tools and techniques used to grow a social following

These job descriptions are examples. Looking for work?

Find JobsFind Jobs