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Community Manager

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Our Client is Looking For:

A Community Manager to join their team and be the voice of their brand. This position will work alongside the Social Media Manager and team members to develop and execute industry-leading campaigns designed to build rich, meaningful relationships with fans. As brand evangelist, the Community Manager serves as the external voice of the business, but also voice of the customers to internal stakeholders. This position navigates the brand across multiple social platforms in real-time, has a passion for compelling content, a fast-paced environment and is an early adopter of the latest and greatest in social.

He/She can quickly understand user demands and translate community signals into actionable business insights. The Community Manager analyzes response and regularly contributes to the Social Team’s market intelligence and innovation programs.

Can You?

  • Engage effectively with users on numerous social media communities, influencers, customers
  • Enhance the brand identity and awareness through social media campaigns and engagement
  • Manage outbound and inbound user communication; address feedback and inquiries and become a trusted companion to the brand community
  • Ensure all outbound content is formatted and tagged correctly for reporting purposes; reply appropriately to public commentary in a timely manner
  • Develop and execute community strategies and content calendars
  • Create compelling, quality social content in addition to assets produced by the creative team
  • Effectively communicate content mandatories and ideas to creative team members
  • Monitor conversations and generate insights for future strategy recommendations
  • Promote best practices and stay up to date on changes in the social media landscape
  • Develop innovative strategies to drive traffic to social media posts and marketing initiatives

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