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Communications/Account Manager

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One of our valued clients in the Energy industry is seeking an Account Manager for their Creative and Digital Communications Dept. Charlotte location.
Job Duties & Responsibilities include:
• Serve as the key communications consultant to manage Advertising, Brand, Creative and Digital projects
• Develop and maintain strong relationships with key clients based on understanding their business, their goals, their customers and their issues. Maintain open lines of communication that include the right balance of in-person interaction and attendance at their meetings and the use of technology where appropriate
• Support development, implementation and evaluation of communications plans based on an understanding of the client and designed to achieve business goals. Coordinate with other sections in Corporate Communications. Provide information and insights to support the ongoing planning and evaluation process
• Competency in leading both internal Creative Services team and external agencies on all marketing, advertising and creative development to ensure consistency and on-strategy execution. Ensure that work product is high quality and developed in a timely and cost-efficient manner. Follow defined workflow process
• Competency in leading Digital Media team on all online digital channels to ensure projects are on strategy, on time, within budget and meet project goals. Follow defined workflow process
Basic Qualifications:
• Bachelor’s degree in communications, journalism, public relations, English or related field or a combination of education plus equivalent work experience
• 3-5 years of account management experience
• Advertising, branding and marketing communications experience
• Analysis and project management experience
• Experience in producing integrated campaigns, such as collateral, videos, digital media, social media, radio, etc.
• Proficient in Microsoft Office products, such as Outlook, Word, PowerPoint and Excel, as well as SharePoint Desired Qualifications
• 5-7 years of account management experience
• Ability to work closely with and resolve communications issues with key clients
• Ability to build, develop and maintain strong client relationships
• Demonstrated strong written and verbal communication skills
• Demonstrated ability to strategically plan communications that are tied directly to measurable business results
• Ability to work and make decisions independently and collaboratively with multiple stakeholders
• Highly motivated individual who can follow through and work with minimal direct supervision
• Experience handling conflict and contentious issues internally and externally
• Previous energy industry experience
• Experience in providing communications counsel and advice to executives
• Experience with a work management system

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