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Communications Specialist

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AQUENT is seeking a communications specialist for an exciting opportunity in the RVA!

The successful candidate will be able to capture our Client's conversational tone while educating millions of customers about the policies and procedures affecting their accounts. This position works directly and collaboratively with members of the execution team and business partners to develop and produce effective communications.

Must have expert knowledge of the English language, be self-organized and manage multiple deadlines on numerous concurrent jobs. The ideal candidate must
• Maintain awareness of latest customer communication trends in the finance industry and communications in general
• Be flexible, with the ability to make copy changes quickly using immediate feedback between business, Brand and legal partners
• Have strong presentation skills, be able to communicate both tactically and strategically with the ability to clearly articulate creative rationale and communicate it to others for buy-in. 

• Demonstrate understanding of intended audience and monitor projects to ensure creative intent is not diluted


• 4-year degree specializing in advertising, communications, creative writing, journalism or similar discipline. 

• Minimum of 2 years copywriting experience. 

• 3 - 5 years writing experience (Financial services experience preferred)

• Portfolio: 
Direct Mail and Web experience. Customer communications with direct response experience a must.

Technical Knowledge: 

o Experience with the Mac Platform 

o Proficiency with Microsoft Office Suite 

o Working knowledge of MS Word and Acrobat

Essential Skills:
Demonstrated ability to write high-quality, clear and concise customer communications. The ideal candidate must possess the flexibility to work within an evolving process, with the interpersonal skills to effectively partner with those who own, manage and are responsible for improving the process. Highly-focused attention to detail is a must. Positive attitude is a huge plus.

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