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Communications Specialist

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Contract role with Fortune 500 Tech company in either Mountain View or San Diego!

Your writing is able to capture the attention of an audience with death defying ease. You inform them in ways they never forget. You love the big idea, but sweat the details. You love a good story, and thrive off of writing them. Sound like you? Keep reading, we may be onto something here…

As a team, we lead with customer empathy. We work closely with our employees and third party partners to deliver services and tools that are easy to use and result in delightful experiences.

We need your help in communicating about all the cool work we are doing so employees and customers realize the benefit of our dedication and passion to improving service. We need them to know and feel that our team is a valued business partner and their delight is our number one priority.

Responsibilities:
• Contribute to communication strategy and planning; develops own execution plan based upon strategy
• Find and write stories based on Innovation, Improvements, Large Project Status Updates, Connecting with Customers and Experience with little direction
• Individual Contributor who manages updates to web content, communication scripts and templates
• Builds and maintains contact lists of target audiences (suppliers, customers, power-users)
• May participate in cross-functional teams to deliver results (but does not lead cross-functional teams)
• Create, curate and manage content for a variety of deliverables
• Use design thinking and customer empathy to deliver awesome communications
• Works on problems of diverse scope
• Receives little instructions on day-to-day work and general instructions for new assignments

Qualifications:
• Experience
o Minimum of 3 years’ experience in a communication specialist role, with a focus on delivering articles, newsletters, or general communication pieces to large domestic and international audiences
o Proficient understanding of Procurement, Finance or technical business acumen

• Communication
o Ability to communicate professionally, both verbally and in writing with all levels of management
o Solid foundation in grammar, spelling and punctuation, including editing and proofreading
o Excellent presentation skills with various audience types

• Technical
o Must have MS Office Proficiency
o Must have SharePoint Publishing Proficiency
o Desktop Publishing and web design a plus

• General
o Must be strong in attention to detail, organization, creativity, and leadership
o Must be a self-starter and must be able to work independently with minimal supervision in a fast paced environment
o Ability to understand many areas of expertise, including global communication approaches and delivery
o Must be able to react positively in an environment of constant change, adapt accordingly and help lead the way forward
o Ability to collaborate with a diverse population of employees to achieve shared vision and ensure cross-functional success
o Ability to be flexible and change directions to meet Company and/or project needs


Education Requirements:
Bachelor’s degree in English, Communication, Creative Writing or related field

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