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Communications Coordinator II

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Looking for a Communications Manager in Urbandale, Iowa! Duration is 6 months+ onsite in Urbandale.

The purpose of this position is to work with one of our top financial client’s teams to manage the creation of employee-facing communication materials, including print materials and e-mail. Provide guidance to the teams and serve as a subject matter expert regarding the process for creating these materials. Respond to questions from the team, H&B consultants, and clients regarding communication materials. This person will also act as the primary contact for the print vendor to update work plans, obtain print/shipping estimates, and communicate status of fulfillment jobs. 




ESSENTIAL JOB RESPONSIBILITIES



PROJECT MANAGEMENT: Manage the production of communication materials by developing and updating work plans and task lists; coordinating changes to template materials (print or e-mail); reviewing materials for completion and accuracy; proactively contacting team members to alert them of issues with the schedule related to communications 40% of role


COMMUNICATIONS SUBJECT MATTER EXPERT: Serve as a centralized resource for the marketplace teams including H&B consultants and clients (as needed) on the communications offering. Answer questions and provide proactive guidance.
40% of role


VENDOR COORDINATION: Interact with fulfillment vendor(s) and e-mail team members to keep projects on time by maintaining constant contact with vendors to receive status updates, answer questions, and resolve all routine issues related to production. Will escalate more complex problems to senior consultants / principals.
10% of role


TEAM WORK: Serve as an active member of the marketplace team; participating in meetings, assist with process improvements, support team members 10% of role


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