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Communications Coordinator (HR & IT)

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Under the supervision of the Corporate Communications manager, the communications specialist will help plan, develop and execute a multi-faceted internal communications program for more than 25,000 employees worldwide, ensuring that employees are well-informed about corporate initiatives and invested in the company's mission and values.

Essential Functions:
• Create, coordinate and implement effective communication plans in support of Employee Benefits and IT-related programs, projects and initiatives.
• Provide clear and effective project management and scheduling utilizing tools such as Microsoft Project.
• Clearly communicate project status to all parties, analyze solutions, resolve issues and problems, identify alternatives, and make appropriate recommendations for resolution to ensure project success.
• Coordinate the production and distribution of various communications tools and projects, such as printed collateral, intranet content, training materials, posters, signage, newsletters and magazines, promotional items, PowerPoint and Brainshark presentations, CDs and videos.
• Research and write articles, feature stories, news briefs, speeches, talking points, memos, copy for promotional materials, etc.
• Carefully monitor readership data and other metrics. Convene focus groups and conduct surveys to shape internal communications program.
• Serve as an in-house reporter, cultivating a network of internal contacts to gather news and story ideas.
• Monitor and update content on the company intranet.
• Collaborate with internal communication team members on various projects/initiatives.


In addition to the job specific requirements above, the following requirements are expected of all members of the team:
• Consistently maintains a professional demeanor and communicates in a respectful and collaborative manner.
• Follows direction, is engaged and productive and is flexible and adaptable to changing conditions and expectations.
• Collaborates with and supports other members of the company
• Maintains punctual, regular, and reliable attendance.
• Demonstrates the Company’s core values and complies with all Company policies and procedures


Scope and Accountability:
• Incumbent's decisions and actions rarely and minimally impact the company's revenue and operations. Decisions and actions may have a moderate impact on reputation, and/or customer satisfaction.
• Incumbent follows routine procedures and established guidelines, does not independently make decisions, and performs work under moderate supervision.



Knowledge, Skills and Abilities:
• Bachelor’s degree in communications, public relations, journalism, English or related area required. Will accept any suitable combination of education experience and or training.
• Six plus years of communications experience in a corporate setting, supporting complex enterprise communication programs.. Experience with coordinating communications in support of Employee Benefits and IT-related initiatives preferred.
• Excellent written and verbal communication skills, including technical writing, and demonstrated ability to effectively communicate with clients and employees at all levels. Knowledge of and experience with Associated Press (AP) writing style. Excellent organizational, editing, proofreading and research skills.
• Excellent project management skills, with demonstrated ability to work without close supervision, handle large workloads with competing priorities, and work in fast-paced environment.
• Exceptional interpersonal skills; ability to work and interact with employees at all levels, including senior management.
• Ability to manage time, prioritize tasks and produce results under tight deadlines.
• Deadline and detail oriented.
• Aptitude for electronic media, including demonstrated proficiency in Microsoft Office software.
• Flexible and able to meet sudden and unpredictable needs.
• Photography and videography capabilities a plus.
• Familiarity with electronic and print media.
• Experience working with outside vendors.

Work Environment and Physical Demands:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and readily and effectively communicate. The employee must occasionally lift and/or move up to 15 pounds. Vision abilities required by this job include ability to effectively see within an office environment, which may include long term computer exposure, and to adjust focus accordingly.

Disclaimer Language
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All colleagues may be required to perform duties outside of their normal responsibilities from time-to-time, as needed.

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