The purpose of this position is to work with company teams to manage the creation of employee-facing communication materials, including print materials and e-mail. Provide guidance to the teams and serve as a subject matter expert regarding the process for creating these materials. Respond to questions from the team, H&B consultants, and clients regarding communication materials. Act as the primary contact for the print vendor to update work plans, obtain print/shipping estimates, and communicate status of fulfillment jobs.
ESSENTIAL JOB RESPONSIBILITIES
Note: These statements are not intended to be an exhaustive list of all responsibilities and duties.
Responsibility % of time spent
1 PROJECT MANAGEMENT: Manage the production of communication materials by developing and updating work plans and task lists; coordinating changes to template materials (print or e-mail); reviewing materials for completion and accuracy; proactively contacting team members to alert them of issues with the schedule related to communications 40%
2 COMMUNICATIONS SUBJECT MATTER EXPERT: Serve as a centralized resource for the company teams including H&B consultants and clients (as needed) on the communications offering. Answer questions and provide proactive guidance.
3 VENDOR COORDINATION: Interact with fulfillment vendor(s) and e-mail team members to keep projects on time by maintaining constant contact with vendors to receive status updates, answer questions, and resolve all routine issues related to production. Will escalate more complex problems to senior consultants / principals.
4 TEAM WORK: Serve as an active member of the company team; participating in meetings, assist with process improvements, support team members 10%
KNOWLEDGE, SKILLS AND ABILITIES
Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this position.
Education Bachelor’s Degree or equivalent experience with outstanding academic credentials
2-5 years of project management experience or related work experience
Knowledge and skills (general and technical)
Attention to detail, with proven editing and proofreading skills.
Computer skills including MS Word, PowerPoint, Excel. MS Project preferred.
Strong written and verbal communication skills
Highly organized, with the ability to prioritize and handle multiple tasks in a demanding work environment.
Ability to adapt well to changing priorities.
Must be able to take direction from others and work well within teams.
Other requirements (licenses, certifications, specialized training)
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