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Client Solutions Manager

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Client Solutions Manager function in managing day to day operational tasks, such as:

  • Provide answers to product questions and assist in product/tools education
  • Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process Identify optimization opportunities Manage account creation process Submit and manage operational requests with GSS team Assist in RFP process Assist reporting needs 
  • Operational admin tasks, reporting, internal liaison with cross-functional teams

Skills:

  • Ability to communicate, collaborate and work effectively on a team
  • High intellectual curiosity and hunger to learn in ambiguous environment
  • Excellent written and vertical communication
  • Proven ability to be able to manage multiple work streams at a time with high attention to detail
  • Advanced Excel skills and experience working with data preferred
  • Strong passion for problem solving and customer service Passion for social media and general knowledge of advertising industry
  • Able to adjust to fast pace environment
  • Curiosity with the ability to automate processes
  • Adapt to working with different time zones
  • English and Spanish speaking needed

Education:

  • BA/BS degree preferred Experience in digital media industry preferred

 

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