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Client Solutions Manager

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Client Solutions Managers partner with the sales team to develop key relationships, drive revenue and boost results through analysis, negotiation and optimization of complex opportunities. Results are driving by working with specific types of client verticals (ie Media, Entertainment, Retail, Finance, etc.)

This role assists the Client Solutions Manager function in managing day to day operational tasks, such as: 

  • Provide answers to product questions and assist in product/tools education 
  • Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process 
  • Identify optimization opportunities 
  • Manage account creation process 
  • Submit and manage operational requests with GSS team 
  • Assist in RFP process 
  • Assist reporting needs 

Requirements: 

  • 3+ years experience in digital media industry preferred 
  • Ability to communicate, collaborate and work effectively on a team 
  • High intellectual curiosity and hunger to learn in ambiguous environment 
  • Excellent written and vertical communication 
  • Proven ability to manage multiple work streams with high attention to detail 
  • Advanced Excel skills and experience working with data preferred 
  • Strong passion for problem solving and customer service 
  • Passion for general knowledge of advertising industry 

Education: 

  • Bachelor's Degree


 

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