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Client Solutions Manager (7228872)

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This TOP social media company was built to help people connect and share. Over the last decade their tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at this company offers countless ways to make an impact in a fast growing organization.

Our client is looking for a Client Services manager for their office in New York. 

Responsibilities: 
•Assist Client Solutions Manager function in managing day to day operational tasks, such as: 
•Provide answers to product questions and assist in product/tools education 
•Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process 
•Identify optimization opportunities 
•Manage account creation process 
•Submit and manage operational requests with GSS team 
•Assist in RFP process 
•Assist reporting needs 

Requirements: 
•BA/BS degree preferred 
•3+ years experience in digital media industry preferred 
•Ability to communicate, collaborate and work effectively on a team 
•High intellectual curiosity and hunger to learn in ambiguous environment 
•Excellent written and vertical communication 
•Proven ability to be able to manage multiple work streams at a time with high attention to detail 
•Advanced Excel skills and experience working with data preferred 
•Strong passion for problem solving and customer service 
•Passion for Social media and general knowledge of advertising industry 

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