These job descriptions are examples. Looking for work?

Find JobsFind Jobs

Client Services manager

0 people like this description

Our dynamic client enables the world's top marketers and media brands to reach consumers across desktop, mobile and TV through premium experiences, programmatic buying and performance-driven campaigns.

It is the global partner of choice for leading publishers, advertisers and agencies seeking to maximize the value of their brands online.


Our client is seeking an Account Manager for the Client Services and Operations team. This candidate will be responsible for management of video campaign initiatives, which includes industry leading content

The ideal candidate wants to be a part of an innovative, professional and dynamic advertising operations team. You will be responsible for the post sales management of video campaigns, ensuring all initiatives are on target and delivered on time and on


• Assist clients with pre-launch preparation activities such (for example: client-on boarding and kick off calls) and post-sale campaign execution (including custom unit approvals, project management, campaign operations)

• Effectively optimize campaign performance by recommending adjustments to inventory and creative components of the campaign.

• Responsible for day-to- day communication with internal and external customers to monitor campaign delivery and contract compliance, ensuring full revenue recognition and client objectives success.

• Track and analyze usage trends and prepares sales and internal reports.

• Deliver on all role specific accountability metrics and goals.

• Manage and Map Inventory Network Design hierarchy in the ad server.

• Effectively manage campaign post sales life cycle, including scheduling, delivery, tracking and reporting of advertising campaigns across properties.

• Manage production of custom Video Formats from start to execution in collaboration with 3rd Party Vendor Partners and internal teams.

• Correspond and meet with clients and members of client teams to provide a consistent level of service that exceeds expectations.

• Work with clients and internal teams to monitor and optimize campaigns to ensure full delivery and maximize campaign performance.

• Troubleshoot operational campaign issues with both internal and external parties, setting expectations across various internal and external stakeholders.

• Generate and analyze internal and 3rd party reports for billing and contract reconciliation through the

PO/Invoice process

• Provide support and assistance to the Director and VP.


· 2-3 Years of Advertising experience

· Video campaign management, inventory management, pre & post sales experience a plus!

· Detailed-oriented, organized and excellent written/verbal communications

· Working knowledge of Video Ad Serving Systems like FreeWheel, and Video standards like VAST / VPAID a plus

· Experience with HTML, JavaScript, Flash Action Script, video, and other various forms of rich media online creative formats and related code

· Self-motivated, detail-oriented, and analytical

· Excellent project management and presentation skills

· Prioritization skills to handle multiple, competing projects

· Ability to thrive in a fast-paced, high pressure environment

These job descriptions are examples. Looking for work?

Find JobsFind Jobs