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Client Services Coordinator

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Job Qualifications: 

  • 3 years experience providing administrative support to multiple or team of professionals
  • ability to determine and respond to conflicting priorities preferred
  • 2 years experience in the Real Estate industry.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
  • Ability to write routine reports and correspondence.
  • Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor.
  • Ability to effectively present information to an internal department and/or large groups of employees
  • Requires knowledge of financial terms and principles.
  • Ability to calculate intermediate figures such as percentages, discounts and/or commissions.
  • Conducts basic financial analysis.
  • Ability to abstract a lease.
  • Ability to comprehend, analyze, and interpret documents.
  • Ability to solve problems involving several options in situations.
  • Requires intermediate analytical and quantitative skills.
  • Advanced skills with Microsoft Office Suite, Internet research and web publishing skills.
  • Ability to manipulate basic templates in Power Point and/or In Designed preferred.
  • Strong marketing knowledge needed. 

Responsibilities: 

  • Provides general administrative support to an office or group of sales professionals.
  • Responsible for preparing proposal, presentation and communication materials.
  • Coordinates the distribution of internal and external marketing information.
  • Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws.
  • Maintains company's brand, product, office and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages.
  • Organizes the preparation and production of customized, client specific property information 
  • Coordinates complex on/offsite meetings and conferences.
  • May schedule appointments, keep calendars and arrange travel itineraries and meeting room reservations.
  • Updates and maintains various information databases.
  • Generates standard and reports as required and assist with website updates (as needed).May coordinate advertising schedules and placement with local centralized marketing group.
  • Tracks, collates and maintains inventory of marketing materials.
  • Responsible for setting own project deadlines.

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