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Change Communications Lead Consultant

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One of our best financial services clients, located in Baltimore, MD, is looking for a Senior level Communications professional for 6+ month contract position onsite full time.


This position is directly related to the Investment Operations Strategic Operating Model Implementation project. This is a multiyear effort that involves the transition of people, services and technology from the company to their outsourcing service provider. Developing and managing clear and consistent communications are a key success factor for the program.

Change Communications Lead Responsibilities:

• Develop and implement comprehensive communications plan, using a variety of communication vehicles.
• Responsible for conveying the organization’s internal messages and scope of project; write talking points, FAQs, and emails, prepare presentations, and communicate with program stakeholders to support advancement of the program, change process and strategic alignment.
• Provide input for any external (e.g. client) communications that may be required
• Support leaders on all program change efforts with appropriate communications to audiences within and across the organization.
• Develop key messages to ensure consistency.
• Liaise with outsourcing service provider counterparts to ensure messaging is consistent across both organizations
• Manage program communications and activities which include program communication meetings and overall management of communication resources.
• Provide support to Snr. Program Manager, Leadership, and Associates on Program level governance and communication activities.

MUST HAVE Requirements:
• Bachelor’s Degree in Marketing, Communications, or a related field; MBA preferred.
• 10+ years of professional experience in communications.
• Knowledge and understanding of developing and executing communication strategy from an enterprise-level.
• Strong written and verbal communication skills, including an aptitude for clear and concise synthesis and writing of complex, technical information.
• Experience with writing and executing change management communications to stakeholders and program sponsors.
• Experience in Financial-services industry preferred.

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