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Change Communications Advisor

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Our top publishing client located in Hoboken, NJ is looking to hire a Change Communications Advisor for a one year contract offering full benefits and W2 pay. This employee will be part of a team that is simplifying how the company employees work, by introducing new, globally consistent HR, finance, procurement and supply chain systems, processes and policies. It will help to unite employees around the world, enabling them to operate as a truly global organization.

Role overview and purpose:

This role will manage communication activities related to the introduction of new, globally consistent finance, procurement and supply chain, systems, processes and policies in North America.

The role will be responsible for:
• Planning, developing and delivering all local internal and external communication activities, following the Program Communication approach;
• Ensuring all local internal and external communications and content are consistent with the program and the company's overarching narrative, tone, messaging and visual identity;
• Supporting the local (program and business) leadership teams in planning, developing and delivering key stakeholder engagement activities, as needed;
• Measuring the effectiveness of communication and key stakeholder engagement activities, and reporting on this, as needed.

The role will report to the North America Change, Communication and Training Lead.

Key program challenges

• Working in a matrixed and virtual environment;
• Working with a number of stakeholders: externally, internally and internationally;
• Working as part of a global team and thinking globally;
• Working with a global customer base and different cultures;
• Building internal confidence in the changes being brought by the program;
• Ensuring appropriate level of business ownership and engagement with the program.

Working pattern / hours

• Some out of hours may be required to fulfill international working.
• Some travel may be required.

• Strong experience of delivering communications for large-scale change programs, with proven positive outcomes.
• Experience of working in a global, matrixed environment.
• Experience in developing and executing detailed tactical communication plans, with an ability to think strategically.
• Excellent copywriting and editing skills, with a meticulous attention to detail.
• Proven ability to translate complex issues into simple messaging.
• Experience in measuring the effectiveness (efficacy) of all program communications.
• Adept at working at pace and under pressure, and in managing multiple tasks and priorities;
• Excellent PowerPoint, Excel and Adobe Creative Suite (in particular, InDesign, Illustrator and Photoshop) skills.
• Expertise in content management systems, including - ideally - Jive-n.

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