CX - Senior UI Designer/Developer -Austin

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Aquent is seeking User Experience Designers/ Developers to join an AMAZING Customer Experience Design (CX) Team. Excellent opportunity to be part of an extremely unique company culture like no other. You’ll be celebrating your time working with our client, literally – your time there will be well acknowledged and celebrated by all those you work with!

Here – you’ll be surrounded by only the most intrinsically motivated individuals, who thrive on picking the right customer problems to solve… they are proto-typers by nature and all are accustomed to solving design problems both collaboratively and independently in an iterative manner. Order takers need not apply! Must be a well-rounded proactive talent with the experience and capacity to lead the ENTIRE user experience design process – from discovery phase through usability testing & evaluation.

The goals and mission are to implement a coherent experience across channels, throughout all stages of the lifecycle, and to improve and implement the practice and processes of the entire end-to-end user experience.

Success will be judged on the ability to improve the total customer experience and establishing the frameworks and processes for solving all design problems as they come up.

Day to day structure can include the following:
· Collaborate with User Experience Designers and Operations leads, business stakeholders to define the problem space and offer solutions.
· Propose experience design work.
· Lead the Discovery Process: Interview customers/prospective customers to define solutions & alternatives.
· Iteratively and dynamically define the IA and scope for the solution. (White-Boarding it.)
· Iteratively prototype design solutions.
· Define the minimum viable product (MVP).
· Consistently refine the MVP Internally and with customers.
· Collaboratively define a governance and maintenance program with future owners.

Design-oriented skill profile:
· CSS3 expertise
· Less/Sass workflow experience
· Good with JQuery, JQueryUI, JQuery plugins