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CRM Specialist

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Aquent's client, a large tech company headquartered in Mountain View, CA, is seeking a CRM Specialist for a 12–month assignment. As a CRM Marketing Manager, you will be the expert for managing relationships with product users and prospects at scale. Another way to think of it is that you would work on projects that use scaled marketing to interact with millions of users worldwide. You will work with a variety of internal teams and agency partners to execute our CRM strategy, making sure consumer needs, quality standards, and brand guidelines are being met. Main Responsibilities: -Work with the wider Marketing team and partner with Product, PR, Legal, and Business Development teams to manage cross-functional projects -Maintain ongoing relationship with existing and prospective users at scale -Champion the role of the user in our email marketing executions -Work closely with agencies on adaptations and international rollouts of new and existing email campaigns Overall Responsibilities: -Ensure brand guidelines, feature readiness, and quality of assets are being met -Manage localization projects in partnership with central and local marketing teams -Review local marketing assets to ensure they meet brand guidelines -Document and share best practices across marketing organization Requirements -BA/BS Degree at minimum -Resume must demonstrate a previous role that required extreme attention to detail -2-4 years working with Marketing and Technology brand materials ie., marketing collateral, presentations or campaigns -Strong project management and organizational skills -Ability to navigate ambiguity and a complex matrix environment -Demonstrated individual initiative -Excellent written and verbal communication skills Nice to Have: -Experience in global rollouts of campaigns -Flexibility and ability to work autonomously with limited guidance -Adaptability, teamwork, dedication, and a positive attitude -Experience in consumer marketing campaigns and/or advertising highly preferable -Proven track record of exceptional performance and high productivity -Able to work in a fast paced, deadline driven, tech work environment -Program management skills -Multilingual. Knowledge of German, Japanese, Korean, French and /or other languages is highly appreciated

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