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CRM Analyst

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Our client is an Australian retail fashion icon with offices all over the world. A new position has opened up for a CRM analyst. The key function of this role is to plan, execute and report on targeted email and direct mail campaigns for the Group. The role will revolve around managing, researching and analyzing data in the CRM.

You will need to mine data to spot trends and share insights with the marketing team to create targeted sales and marketing campaigns. The successful applicant will ideally have a mix of good technical skills with outstanding organisational and communication skills.

Responsibilities include:
• Assisting with the construction and HTML coding of emails
• Testing html emails to ensure cross client compatibility and spam compliance
• Liaising with internal stakeholders such as; designers, compliance officers & product managers to ensure campaigns are executed on time and to the high standards enforced by the business.
• Liaising with external service providers
• Intensive reporting


Required attributes & experience:
• Excellent communication and organisation skills.
• Experience with web analytics packages such as Omniture / salesforce highly regarded.
• Experience with email marketing platforms such as Exact Target highly regarded.
• An understanding of or interest in targeted marketing and CRM.
• Ability to manage and prioritise tasks in a dynamic environment.
• 3 years + experience in a similar role
• Strong skills implementing, developing and supporting CRM
• Some technical skills such as creating workflows, integrations and minor customisations

What is on offer to you:
An opportunity to join a global fashion retail brand and be part of its exciting growth and evolution.
• Genuine career progression.
• Ownership & accountability.
• Continuous development and training.
• Being part of a dynamic and evolving company culture & environment.
• Work/life balance.

If you are seeking a new challenge and the opportunity to work in a creative & innovative business environment, click on the APPLY NOW button and submit your application or call Pippa Holland 03 8644 7777 / pholland@firebrandtalent.com

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