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Business Systems Analyst III -- Santa Clara -- 2849955

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Sr. Business System Analyst Job Description

Background
As Business Analyst you will facilitate the design effort on a variety of projects in a highly collaborative, fast-paced environment. Your role is to deliver detailed use cases, process flows, business rules, and error conditions. You will work closely with product and marketing managers, user interaction designers, and software engineers to improve the McAfee Web site, desktop, and mobile applications.
You will drive the system and requirements analysis and help in the discussions to refine the requirement and what is possible to be implemented in the agreed timeframe for the project.

Responsibilities
• Conduct detailed analyses of existing processes and document findings, e.g., Reverse Engineering analysis, Mind Map, Process Flow diagrams, Sequence Diagram, State Diagram, Cause and Effect Diagrams, Gap Analysis.
• Write high level and detailed use cases, based on understanding of our systems and users.
• Write detailed functional/system requirements and design specifications for Web site applications and flows, coordinating with business owners, development leads, user interface designers, and usability specialists to build a great customer experience.
• Research, analyze, and deliver in a clear, straightforward manner details to facilitate an efficient development cycle.
• Balance business needs and understanding of existing system design to recommend alternative approaches to meet requirements with a great user experience.
• Design or collaborate on user interaction models, navigation flows, and prototypes.
• Work with the User Experience team on Design Thinking exercises to come up with solutions that solves our customer’s needs and address the requirements, and also accounting for the technical feasibility and existing system details.
• Translate usability and field research into design improvements.
• Anticipate and make tradeoffs, balance business needs and technical constraints in the design specifications.
• Successfully communicate conceptual ideas and design rationale.
• Complete all deliverables on time and with excellent focus on quality
• Collaborate with team members located in different regions
• Drive cross-functional specification reviews
Requirements
• Undergraduate or graduate degree in computer science, information architecture, business, or related field
• 5-7 years experience in software and Web technologies; experience with mobile and responsive design a plus; experience with OEM and ISP distribution channels a plus; experience working with the user experience team a plus   
• Minimum 5 years product development experience, writing requirements for ecommerce platform
• Minimum of 2 years working on a Agile environment
• Must have portfolio of analyses, use cases, product requirement and/or design specification documents
• Experience with Windows 8 modern UI, Web service Architecture, .NET framework, SQL database and Mobile Applications (iOS, Android)
• Strong analytical and communication skills
• Strong negotiation and influence skills
• Ability to successfully lead teams and cross-functional groups from technical and business disciplines.
• Ability to communicate design rationale and build consensus.
• Ability to develop new approaches to complex design problems.
• Must be organized, have an eye for detail, and be able to put ideas into a tangible form.
• Ideal: Experience working directly with the User Experience team
• Ideal: Experience with Security Software

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