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Business Process Consultant (16303-1)

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Partner with the Product Content Team and other key partners to drive process improvements necessary to meet and exceed our content publishing goals on DOTcom, mobile & mobile applications.

Use your skills, experience and talents to elevate the product content guests have access to when making a purchasing decision.

As a Process Design Consultant you will:
• Conduct current state process mapping and gap analysis to develop future state processes and workflows that enable business objectives to met and exceeded
• Ensure organizational alignment on decision-making accountabilities and roles and responsibilities
• Onboard affected teams to new processes and tools

Assignment Description:
• Gain business expertise and system expertise on end-to-end product content creation & publishing processes
• Document current business processes & workflow and identify pain points
• Partner with Product Content Team & key partners to design, document & implement future state process & workflow improvements
• Provide business direction on tool requirements needed to support process best methods
• Provide tools where technology is not required
• Define and document process & workflow best methods
• Design, develop and train affected team members on process and tool improvements
• Integrate content publishing documentation into partner team documentation for sustainability
• Consult with teams on process related questions and needs

Required Skills
• Proven experience in retail, content management and e-Commerce businesses
• 5+ years experience process mapping, gap analysis, solution development and training
• Proven ability to collaborate with all partners & negotiate effectively with impact and influence
• A change driver
• Self-driver with strong initiative

It's critical this person has retail/manufacturing business experience. Those with only technology skills aren't a good fit for this work. 6 sigma methodology is not desired

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