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Business Process Analyst

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Aquent's Fortune500 client in Woonsocket, RI is looking for a Business Process Analyst for a 6 month assignment (40/hrs, 5 days, onsite) with strong potential to extend beyond. 

Overview:

The worker who fills this position will generate performance metrics and present their findings to Leadership and team members to assess performance. 

 

Duties
Develop and maintain key metrics through large volume data extraction and manipulation. Provide daily/weekly/monthly performance reporting across many audiences. Interface with Leadership and operations personnel to quantify and evaluate intake and suspend activities. Perform other related duties as directed by supervisor. 

Experience
Familiar with administration of Customer Relationship Management software a plus. Strong written and verbal communication, presentation, time management and organization skills. Able to prioritize numerous projects appropriately. Exhibits close attention to detail. Able to work independently, within prescribed guidelines, or as a team member. Strong service orientation. Able to learn quickly in a fast-paced environment. Healthcare Preferred but will accept relevant experience 

Education
Four year college degree in business, finance or other related field. (completed or in progress). BACHELORS in Business Administration preferred, will accept a two year degree with relevant experience. Proficient in Microsoft Office Excel, Word, PowerPoint and Access (advanced excel skills required)

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