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Business Analyst/Project lead

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Our client, a large Media and Entertainment company is looking for a talented, highly motivated Business Analyst with strong analytical skills to join its team!



The Business Analyst will help with coordination of strategic and tactical projects to meet business objectives. This position will be accountable for gathering/documenting requirements, managing/refining business processes, facilitating systems and analysis discussions. Activities will include working with cross-functional groups under supervision from project managers, to identify solutions and enhancements for program operations and support areas.


Responsibilities:



 This individual is expected to understand new projects and functionality going into a release and serve as the SME.



 Manage production issue, work to resolve and provide updates/set expectations to impacted departments.



 Create and/or update process documentation for efforts being supported by the Operations team.



 Develop and maintain standard project documentation such as process and procedures, project plans (as needed), agendas, action items lists, business rules/requirements, process flows, test cases, etc.



 Identify process and procedure improvements and implement changes to help drive efficiencies.




 Understand business processes and operations; identify real and potential problems; provide alternative solutions.




 Identify, troubleshoot and facilitate quick resolution of operational and customer impacting issues that may arise.




 Provide task updates to management that include progress, risks, issues and mitigation recommendations. Keep all stakeholders informed of progress and issues.






Traits for Success:




 Must be able to write business requirements




 Ability to effectively operate within diverse and cross-functional groups.




 Strong problem solving and analytical skills, including a qualitative and quantitative skill set.




 Sense of urgency when dealing with customer impacting issues or obstacles hitting project timelines.




 Demonstrate aptitude for analyzing processes/issues and develop appropriate solutions/process improvements.




 Flexibility /ability to accommodate change.




 Excellent communication skills, including ability to tailor communication to audience, develop and present cogent and cohesive perspectives. Comfortable presenting to managers and stakeholders.




 Will be required to dig in, analyze and understand how the business works in order to write accurate requirements






Qualifications




 Bachelor’s Degree and 5+ years relevant experience (large-scale, multi-disciplinary Project Coordination or Project Management, Business Analysis, Sales Operations, etc.) required.




 Ability to effectively operate within diverse and cross-functional groups.




 Demonstrated ability to analyze complex issues and design appropriate solutions.




 Work effectively with business and technical project managers.




 Ability to synthesize information and develop creative solutions to meet business objectives.




 Ability to accommodate change and adapt accordingly.




 Experience with public speaking and presentation skills.




 Experience delivering results in a fast moving, challenging environment.




 Strong Excel skills are a must!

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