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Business Analyst

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This position is responsible for developing quality standards and process improvement initiatives through the use of measurements, accountability, and analysis in order to achieve best practices. This position also prepares complex financial analysis, budgeting, forecasting, and reporting.

Major Job Duties:
Document and maintain operational policies and procedures.
Develops sustainable, repeatable and quantifiable business process improvements.
Develop operational performance and quality metric standards and reports.
Collect and analyze process data to initiate and recommend business practices and procedures that focus on increased productivity and reduced cost.
Analyze and measure the effectiveness of existing business processes.
Research best business practices within and outside the organization to establish benchmark data.
Develop implementation plans for review by manager.
Research new and emerging information technologies which can support reengineering business processes.
Develop, track, and report business metrics and service level agreements to key stakeholders.
Develop tools and models to measure performance and challenge business results for the region.
Assist area management staff to understand, interpret and comply with functional policies, procedures and processes; identify potential issues and develop, recommend and champion appropriate change proposals as needed.
Communicate business results, operational analyses, change recommendations and other information developed and/or received to manager; champion appropriate changes throughout the group.
Provide financial and business support for management teams.
Support budgetary/financial issues as requested/required including conducting complex financial analysis, budgeting, forecasting, and reporting.
Prepare forecast and financial/operational reporting package for management teams and other stakeholders.
Perform complex research and analysis of various financial or operational data to provide historical and trending information.
Create, develop and maintain complex reporting systems and presentations that measure financial/operational effectiveness of business operations and management actions.
Collect and evaluate financial, operational, service, and performance data to identify trends and areas for improvement.
Analyze new business requirements and identify and recommend the most effective approach and resolution to issues.
Create financial models of "what if" scenarios to help future business planning.
Solves complex problems; takes a new perspective using existing solutions.
Develop reports from databases to provide management with information to make sound decisions; present report finding to management.
Perform data modeling studies and develop detailed data models.
May design, create and implement basic databases, including the analysis of data contained in the databases.

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