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Business Analyst

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This position is responsible for delivering exceptional analysis and requirements definition for multiple ongoing projects within a major functional area of the eCommerce team. This role serves as an eCommerce expert, responsible for analyzing, facilitating, prototyping and documenting requirements for Sales, Self Serve and Support projects,

Responsibilities:
Requirements Definition:

• Leads and facilitates requirements sessions with key stakeholders, capturing or prototyping program/project requirements and full scope of impacts, serving as a Subject Matter Expert (SME) on portal functionality and eCommerce best practices.

• Operates according to best-in-class processes around requirements definition, requirements tracking, and requirements traceability for all IT and business level testing activities.

• Leads requirements definition efforts for critical, enterprise level eCommerce projects within a designated program area.

Prototyping:

• Develops and maintains the capability to effectively use visual requirements prototyping tools (iRise or others) through ongoing training, self study and professional development activities.

• Capable of rapidly prototyping and demoing planned functionality to executive leadership and other key stakeholders.

Qualifications

Education:
• Bachelor’s Degree Required
Experience:

• 5+ years related experience in Business Analysis, Requirements Definition and/or Requirements Prototyping.

• Must possess a thorough understanding of the requirements definition phase, its deliverables, and its relationship to all other phases of the SDLC.

• Strong experience in the online eCommerce space is a plus.

• Experience in writing world class requirements documents and strong facilitation skills are required.

• An understanding of the Verizon Wireless online portals and associated sales/support teams is a plus

• Must possess working experience in iRise, Balsamiq, Axure, Just in Mind or Omnigraffle

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