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Business Analyst

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Vitamin T is currently looking for a Business Systems Analyst for our customer located in Canton, MI. This opportunity begins as a contract, with the intentions of becoming full-time permanent.


The Business/Systems Analyst will provide support for our ERP system, PLEX. Key responsibilities for this position include collaborating with in-house subject matter experts to plan, direct and coordinate business processes and workflow changes using PLEX. This position serves as the in-house PLEX technical expert.


-Complete projects specifically designed to continuously improve structure, work flow processes and productivity.
-Develop and implement PLEX standards and methodologies.
-Monitor, support, and provide reporting on the status of continuous improvement projects. Ensure progress is being made toward objectives and that regular, standardized project reviews are
being conducted.
-Collaborate with management to identify and implement continuous improvement strategies
-Assist in implementation and application support with our ERP system using PLEX.
-Create and update system user guides.
-Troubleshoot system settings and train through a variety of methods such as email, phone, and
face-to-face communication.
-Maintain system tickets and projects using online programs to track status and notes of open tasks.
-Assist senior system personnel with research and process improvements.
-Follow up on system issues and provide feedback regarding resolutions.


-Strong troubleshooting skills
-Strong interpersonal and organizational skills
-Proven excellent customer service skills
-Excellent oral and written communication
-Strong multitasking skills
-Ability to thrive in team environment with both technical and non-technical members
-Understanding of general accounting & business concepts a plus


-Experience with PLEX or similar ERP systems a plus.
-Experience with SQL
-Experience in business operations and development with technical focus
-Excellent PC experience (Microsoft Office: Word, Excel, and Outlook).
-An associate’s and/or certification in computer science or related field preferred
-Excellent customer service and follow up skills

How to apply:
+ Click apply at the bottom of this page
+ Email a resume to Mark at (be sure to include your portfolio, a link to them, or samples of your work, if applicable)
+ Treat yourself.  You've just applied for one of the most awesome opportunities you've ever seen!
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