These job descriptions are examples. Looking for work?

Find JobsFind Jobs

Bilingual Web Merchandiser - Spanish / English

0 people like this description

Responsible for leading a Best-In-Class Spanish Website customer experience; applying proven past Multi-Cultural web site experience/principles to enhance sales and customer satisfaction.
Primary responsibilities
• Control/Lead project meetings, status and partner resources independently, with minimal management direction
• Guide requirements gathering; ensuring all requirements are developed with user experience principles and are accurately developed and translated for IT partners
• Implement end-to-end analytics/metrics forecasting and tracking reporting; develop site experience recommendations based on metrics
• Direct Online merchandising and user experience with a core focus on educating and selling products to our customers with best in class information – Required
• Lead competitive analysis & research; leveraging/communicating analysis to upper management and developing action plans based on findings
• Head up promotions negotiations, ensuring that we have Spanish focused promotions to drive sales
• Command/Create a culturally relevant online experience, based on established Usability/Meclab principles. Leverage testing/targeting platform to elevate sales and site/customer learnings
• Partner with the National segmentation team on strategic direction so that online goals are aligned with national Hispanic segment strategy
• Develop/Translate key new product and service training and collateral for Spanish chat agents


Skills/Knowledge
• 3+ years Online sales, operations and/or marketing experience; e-commerce / internet experience preferred
• BS or BA required
• Bi-Lingual, fluent in written/spoken: English/Spanish
• Keen understanding of the Hispanic segment, its cultural differences and various levels of acculturation
• Keen understanding of telecom product portfolio: Phone, Tablet and Mobile Broadband products.
• Demonstrates in-depth knowledge of web usability
• Familiarity with industry tools such as Quality Center
• Possess problem solving and analytical skills, including the ability to create solutions to complex problems
• Strong usability/optimization skills to review traffic report and identify areas for opportunity
• Excellent verbal, written, interpersonal, and leadership skills with strong attention to detail required
• Proven ability to manage deadlines and multiple/simultaneous, highly complex, cross-functional projects/initiatives
• Highly responsive and proactive, supporting leaders and team
• Proven ability to work and interact with multiple stakeholder groups and agencies / vendors
• Must have strong Microsoft Office skills (Excel and PowerPoint high proficiency required)

Primary Skill Requirement
Spanish Website Management Experience; Project Management

These job descriptions are examples. Looking for work?

Find JobsFind Jobs