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Bilingual UX Researcher | Mandarin

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* REQUIRED * Bilingual Chinese (Mandarin) and English language fluency 

LOCAL CANDIDATES TO THE SF BAY AREA ONLY

- must be eligible to work in the United States

Our Top Fortune 500 client is looking for a passionate & collaborative Bilingual UX Researcher to help pushing the boundaries of traditional e-commerce internationally.  Your research will impact best-in-class, multi-screen user experiences for the world's largest online marketplace. Our client is looking for a passionate and collaborative User Experience Researcher (contract) to work with their New Product Development team in San Francisco. 

RESPONSIBILITIES 
• Propose research approaches that address broad user and business goals 
• Help the team align against a common set of business and user needs. Iterate to ensure initiatives are delivering against set goals 
• Design, plan and conduct multi-screen user research from generative research to design, launch and measurement of product performance to inform the definition and development of  Marketplace’s products 
• Employ methods such as: field studies, competitive evaluations, usability studies, RITE studies, surveys, diary studies, and other relevant approaches, with particular emphasis on remote and iterative studies 
• Build strong relationships with Designers, Product Managers, Marketing, Analytics and Engineers to deliver impact and actionable on our global products 
• Synthesize research findings from other data sources (including market research, site analytics and secondary research) into meaningful recommendations and actionable results 
• Drive design/research schedules with partners and balance the need to complete projects on time with delivering high quality user-experience design. Effectively and efficiently modify plans based on priorities, changes and constraints to quickly align against goals 
• Identify issues and drive improvements across the user experience to achieve high quality of user experiences 
• Communicate clear, detailed and thorough user experience plans to the business and the product team. Share knowledge with other teams to enable a consistent and seamless user experience. Drive communication in which everyone involved understands rationales for decisions 

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