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BA/Quality Assurance-Digital Communications Coordinator

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This person will work within a digital communications team, to communicate with the developers and external agencies to detect bugs in the development (as a user), validation tests, document those errors and have a very strong attention to detail. This person will be the primary source to document literal functionality and catch navigation, grammatical or other errors in external facing websites/software/applications.

Major Job Functions/Components

• Base/creates and executes user acceptance test plans and test scripts focusing on the end user experience and expectations.
• Logs software defects using issue tracking tools.
• When appropriate, forms and manages a team of testers to achieve the desired results including hitting certain dates.
• Estimates the necessary time to complete the testing.
• Performs screen-based testing: verifies that individual application screens are performing correctly; ensures that the flow of information and data entry is logical and correct based on the application’s business requirements; verifies that the new functionally added to an existing screen has not adversely affected the existing functionality on that screen.
• Performs business-process testing: ensures that all business related functions and processes are supported by the application: ensures that the flow of data and screens is logical for each business process; ensures that security and access requirements are met; tests the application with “real” scenarios; tests all batch processes; tests for performance related problems, tests the application’s interfaces with other mission-critical systems.
• Performs report testing: ensures that the new reports meet the requirements, ensures that the data extracted for the new report is correct, ensures that any reports tested are in the correct format and that they are logical.
• Assists in documentation of procedures and training material
• Provides final UAT sign off

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